Comments on: SMALL

By: THE ONE | Passing Thru

THE ONE | Passing Thru — Sun, 04 Jan 2009 05:48:49 +0000

[...] and bemoan the problems encountered in dealing with “too big” corporations. We’d rather go to the neighborhood hardware store than Home Depot. We want our entrepreneurial endeavors to be impervious to failure by operating lean and [...]

By: Betsy Wuebker

Betsy Wuebker — Mon, 27 Oct 2008 16:58:01 +0000

Hi Kathy – Thank you for coming by! Yes, Deephaven is about as perfect as perfect gets. There are big changes on the landscape of customer service, aren’t there?

By: Kathy @ Virtual Impax

Kathy @ Virtual Impax — Mon, 27 Oct 2008 16:37:51 +0000

I WANNA MOVE TO DEEPHAVEN!!!!

Oh, but also – I agree! I think this whole “economic” crisis is going to serve as a wake up call for consumers and business owners alike.

Anyone who has worked for a giant corporation knows that “honesty, trust and transparency” are rare commodities which are assigned little value. However, you’ll often find those values and more when you’re dealing with a mom-and-pop organization!

Kathy @ Virtual Impax´s last blog post..The Name of the Game is Trust

By: Betsy Wuebker

Betsy Wuebker — Thu, 23 Oct 2008 00:52:36 +0000

Hi Cath – It really means something when someone in a store greets you by name. In Deephaven, even the two policemen, Virgil and Don, knew everyone. This was, depending upon the moment, a good or a bad thing.

Hi Vered – Thank you for coming by! Yes, it’s sad when small businesses can’t compete, although I can’t help but think they can if they really concentrate on building community. That is their best weapon.

By: Vered - MomGrind

Vered - MomGrind — Wed, 22 Oct 2008 23:00:51 +0000

Brilliant! I can’t stand Home Depot, or Fry’s, or any of those other giants. But sometimes I worry that small businesses will keep being swallowed by the giants. Recently, a family-owned bookstore that I used to frequent had to close. They couldn’t cope with competition from Borders and Amazon. Sad.

By: Cath Lawson

Cath Lawson — Wed, 22 Oct 2008 20:42:17 +0000

Hi Betsy – I hear what you’re saying. In times of uncertainty – I’d much rather deal with a company I know and trust than some anonymous corporation who don’t care about my wants or needs.

It sounds like they have a really good business. I know what it’s like to be a single parent too – you want honest advice when it comes to fixing things and you can’t afford to spend a fortune. But big companies don’t seem to care about building that type of relationship.

By: Betsy Wuebker

Betsy Wuebker — Wed, 22 Oct 2008 13:33:19 +0000

Hi Brett – Thank you! It sounds like you have an exciting plan! We’ll look forward to hearing more about it.

By: Brett Legree

Brett Legree — Wed, 22 Oct 2008 11:35:14 +0000

Betsy,

I think you’ve captured the essence of what’s been coursing through my thoughts for many days, so much so that I expect to be starting a new blog soon, but it will be more than a blog, I’d like to see it grow beyond that. I’ll get in touch with you about it once it’s ready to launch. I could use some help from folks like you.

Keeping it real, the way it used to be not so long ago, is going to be one of the cornerstones of this new thing I’m doing. Will send more via email tonight.

Excellent post today.

-Brett

Brett Legree´s last blog post..john who?