THE ONE

by Betsy Wuebker on January 4, 2009

My social Network on Flickr, Facebook, Twitter...
Image by luc legay via Flickr

I had an intriguing interchange with Derek Rey on his blog, Beyond Banner, here .  Derek paraphrased an interview on NPR’s Talk of the Nation Science Friday with Tim O’Reilly. Tim is known for coining “Web 2.0,” when referring to the second coming of the web after the dot-com bust. The discussion looked back on social media in 2008, and Tim shared some predictions.  Tim describes Web 2.0 as “designing systems that get better with the more people who use them.”

The underlying premise behind the interview, Derek’s post, and our interchange, is that second-wave companies are all about human connection. They provide and derive value out of that connectivity. YouTube, Facebook, Twitter, Flickr, even Wikipedia all provide value implicitly or explicitly. Data is compiled from what users specifically share, or implicit data is mined through studying behavior such as link history. Example: “other Amazon users who purchased this book also purchased . . .

In the interview, O’Reilly also emphasized “ambient intimacy” via Twitter and Flickr use, citing how he can be up to date on virtually anyone via their posts.  He therefore can maintain connection with them without traditional forms of interaction.   O’Reilly doesn’t feel obligated to keep up with his thousands of followers, though. He sees Twitter as a “river flowing by and you can dip in when you want.”

O’Reilly predicts the future of the web rests in collaboration and platform. The One platform will be the platform, and, according to O’Reilly, the mobile device will sense and drive application development. This happened on Twitter during the Mumbai hostage incident, and with the Motrin mommy kerfluffle. This spells the end of the personal computer.

Derek wanted feedback:

  • Do we see Twitter as a “river” to dip in and out at will?
  • What did we think about The ONE network, and
  • How would mobile devices evolve to replace the computer?
  • What did we think about implicit equity?
  • How did we see this transition playing out?

My thoughts:

Twitter is to the surface as The ONE would be the depth, or layers, perhaps. The space limitation on Twitter confines, and breaking out via links is necessary to get more information. So, if Twitter is a river, then The ONE would be an ocean. A user could feasibly play in bays, inlets and harbors (much as we self-group now) or choose to dive more deeply. The vastness of The ONE network could be intimidating, inaccessible, or self-limiting. The breadth of knowledge and accessibility could be exhilarating, foster commonalities, and remove barriers.

If The ONE is the ocean, then what about The Cloud? Will we jump out of the ocean like porpoises or breaching whales to bite off or park our personal data in The Cloud, and then resume our swim? Are we already doing this with multiple platforms? Would you want to be a storage drive manufacturer with this looming? If you are providing archive storage and retrieval services, what does The One mean to your business model?

Laughing couple.
Image via Wikipedia

Does ambient intimacy preclude real intimacy within nuclear relationships? Could it actually improve relationships by providing insight? Just think, as a mom, I wouldn’t have been bothered by hearing “Nothing” in response to my asking what happened at school today! When I look at my kids’ Facebook pages, am I really making an ambient intimacy deposit in our relationship instead of spying?  On the other hand, I want to tell Pete my thoughts, and I don’t want to have to look for his reactions in a tweet. The cliché is about partners instant messaging or emailing each other when they’re sitting right next to each other, right?

What kinds of capitalization are going to occur with this value? There is already considerable discussion at stops like HarvardBusiness.org about valuing things that are currently non-products and capitalizing on their exchange. Will our society and economy continue to move along the continuum of product – information – relationship?

Derek pointed out that ambient intimacy might be a good way to share a massive amount of information with a large group, and then create more nuclear relationships from that group. How many nuclear relationships can an individual have? He’s thinking about connecting brands and the relationships around brands, forming new communities and conversations. Is this redefining macro relationships into a more micro perception, or the reverse? I don’t want someone appropriating my ambient intimacy for evil purpose (like subliminal advertising, etc). So, how do we layer permission into ambient intimacy?  What protective measures are necessary?

Improved and optimized mobile devices fit in with Pete’s and my goal to be able to work from anywhere even better than notebook computers and smartphones. I reminded Derek that we old folks would like bigger screens on our phones, if you please. Already, the desktop computer is a dinosaur, no?

I also think that we can look to history to confirm Tim O’Reilly’s predictions. Historically, humans have “circled the wagons” in times of economic threat (the Great Depression), climate change (post-Renaissance, the 19th century cold wave), or conflict to retreat to their familiars. The craving for “small’ is already manifesting itself in micro-economic solutions. (Seth Godin, Small is the New Big).

We mistrust complicated organizations and bemoan the problems encountered in dealing with “too big” corporations. We’d rather go to the neighborhood hardware store than Home Depot. We want our entrepreneurial endeavors to be impervious to failure by operating lean and unencumbered with layers of management. (Howard Lindzon, Too Small to Fail). Underground economies in barter and cash payments under the table are on the rise.  Society and the economy is re-forming.

The paradigm evolves when we think of the connectivity and intimacy we crave unrestrained by physical proximity.  No longer may someone be “geographically undesirable.”  Commenters on this blog are from all parts of the globe, yet our connections are real and satisfying.

What if The ONE blows the possibilities of even more satisfying collaboration and relationship-building right out of the analogical water? We think it’s already happening. What say you?

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{ 12 comments… read them below or add one }

1

Mike Goad 01.04.09 at 4:02 am

I sounds way too complicated for me.

Mike Goad´s last blog post..I’ve been working on another blog!

2

Betsy Wuebker 01.04.09 at 9:37 am

Hi Mike – I don’t think it is. It sounds complicated either because it’s big, or more probably, because I didn’t explain it well. I think it’s actually quite simple. One network containing all information – like one ocean. We decide if we want to splash around close to shore, snorkel, scuba or dive to the deep. Simple, right?

3

Grace Kleppin 01.04.09 at 10:33 am

As long as the Internet has been in existance, psychologists have been studying what they term, “parasocial relationships.” I think that the field has just grown too big too fast to keep up with it.

Our beliefs about privacy may need to be re-evaluated, as you suggest by the world in 2.0.

New information has a way of cycling through phases of rapid expansion and then a synthesis phase when we make sense out of all the new information that we ‘know.’ I believe we are definitely in an the expansion phase right now.

If this were the Big Bang theory of the universe, we are defining moving outward at an exponential rate!

Good post. Got me thinking!

G.

Grace Kleppin´s last blog post..The best advice I gave myself in 2008

4

Betsy Wuebker 01.04.09 at 12:00 pm

Hi Grace – Parasocial relationships, yeah, as in ambient intimacy. Thank you for the term!

You’d enjoy this article: http://www.cultureby.com/trilogy/2008/12/more-on-millennials-expansionary-individualism.html

Here’s a piece of it:

It is possible we are witnessing the creation of a global self and an expansionary individualism. The global self is curious and catholic in searching out new definitional options, credulous in trying them on, mobile in its incorporation of diverse and improbable materials, adroit in its embrace of several at once, skillful in managing the portfolio of selves that is the result, and sturdy enough to live with the ideational and emotion turbulence that must ensue.

5

Vered - MomGrind 01.04.09 at 2:07 pm

“Commenters on this blog are from all parts of the globe, yet our connections are real and satisfying.” I used to feel this way too. But I spent the past couple of weeks mostly with my real-life friends and family, and I have to day that cyber connections have their limitations. They are not as real or as satisfying as real-life interactions. And they can evaporate more easily. I had several blogging friends who simply disappeared. It’s not as easy to do in a real-life situation.

Vered – MomGrind´s last blog post..Last-Minute Holiday Shopping? May I Suggest The Perfect Gift

6

Betsy Wuebker 01.04.09 at 3:06 pm

Hi Vered – Nice to have you back and Happy New Year! I agree. This is what is troubling about ambient intimacy to me: replacing what we know or prefer as real with a parallel. Also, don’t we lose some choice about what we share offline if our acquaintances and intimates are checking our communications and keeping tabs, as it were? It reminds me of bloggers who share and then hope family or friends IRL don’t read the blog, or kids posting pictures they might wish they didn’t on Facebook. I think on some level they do, or they wouldn’t do it, no? If less of our information is ’safe’ will we become more guarded? There’s an element of laziness to ambient intimacy in my perception, too. Thanks.

7

Barbara Swafford - Blogging Without A Blog 01.05.09 at 5:23 am

Hi Betsy – The part where you said “The craving for “small’ is already manifesting itself in micro-economic solutions” reminds me of how when we blog, or communicate online, the world becomes smaller and we find out we’re not that much different than the person who lives across the world from us.

Barbara Swafford – Blogging Without A Blog´s last blog post..Join Twitter – It’s Easier Than You Think

8

Betsy Wuebker 01.05.09 at 4:14 pm

Hi Barbara – Yes, the ambient intimacy thing creates the “smaller reality” that lots of us find more meaningful and easier to wrap around. Mastering communication and personalization, such as you do with your blog, is a key factor. Thank you.

9

Lance 01.06.09 at 7:11 am

Hi Betsy,
The idea of “one” is intriguing to me. What I do see is the Internet as a big ocean, with lots of inlets, islands, rivers flowing into it, etc. As a whole, it seems very big and vast. Yet, when you look at the “islands” you visit – what matters to you – they are small and “known” pieces of the great big ocean. And I, for one, really feel comforted in all of this.

To Vered’s point – yes, it can be easy to “lose” an online friendship – will this change over time? I’m not sure it will. Still, online connections have become to mean a lot to me – just as offline connections do to…

Lance´s last blog post..And The Word Is…

10

Dot 01.06.09 at 12:30 pm

I’m with Mike — most of this discussion went over my head. I hate it when people jargonize everyday things. What on earth is “the One?” I did not get any idea. My first thought was this must mean God. “Ambient intimacy” makes it sound like contacting people on Twitter or Facebook is floating in the air that we breathe or decorating the walls. A more accurate term would be “electronic intimacy.”

It’s useful for a variety of things, especially when combined with direct contact, or if you’re a shut-in and can’t see people. It’s very useful for sharing photos of one’s children with faraway relatives and other things that support a relationship, but it’s not a substitute for an in-person relationship.

I sincerely hope that things won’t totally move to mobile devices, because with my vision handicaps I’ll never be able to read anything on those tiny screens. As far as social media, people will use them in the ways they find useful. Such things can”t really be decided by the developers. For instance, Twitter’s creator seemed to think that “What am I doing right now?” was a question we wanted answered, but it turned out that mostly only to teenagers cared about that.

Dot´s last blog post..This and That

11

Betsy Wuebker 01.06.09 at 1:59 pm

Hi Lance – It definitely is comforting to carve out one’s little piece of the web, isn’t it? I’d rather be an active participant in that than inadvertent – which is what troubles me about the perceptions inherent in the concept of ambient intimacy. It’s less direct in a medium that I’m already predisposed to think of as less than real. Thanks.

Hi Dot – I’m not sure which jargon you’re referring to, but what troubles me about the concept behind O’Reilly’s term “ambient intimacy” – as I understand it – is the apparent willingness or even desire to settle for less in relationships. It seems to me that more depth is more satisfying in what should or could be our most important relationships. Does ambience create a veil? I think it might.

I’m with you on portable devices. In my comment to Derek, I asked Santa for a screen size that old people (like me) could actually read. It’s why I’m very interested in a netbook/cellphone hybrid with sufficient RAM as to make me totally mobile. I want to go smaller and as powerful, but not so small that I’m exasperated.

I also agree that developers often don’t anticipate how the usage of their tools will be adapted by users. Thank you for your thoughtful comments.

12

Derek Rey 01.09.09 at 8:36 pm

Hi Betsy,

First off, your conversation is astounding! I’m glad to have the opportunity to participate. I also like the fact that you’ve been able to bring an entirely different approach to these topics, even incorporating generational differences. Wonderful!

Second, some really interesting products were unveiled this week at CES in Vegas. One of which is DELL’s new era of netbook PC’s (yes Betsy, you hit this one on the head). Not disagreeing with O’Reilly in that cell phones (i.e. mobile computers) will become our senors for computing in the real world, but before this I think the netbook will have it’s moment to shine and 2009 just might be it. Dell’s new line is not only REALLY cool to hold and expereince, they’re affordable too.

One last thing I wanted to hint on was ambient intimacy. I follow almost 2,000 people on Twitter. Of those 2,000 people I’ve made relationships beyond that of the TwitterUniverse. I now have offline friends who I snowboard with. I’m receiving marathon advice from @smellycents. I helped a guy get a job interview at an Ad Agency in LA yesterday… By reaching far and wide, having this very ambient level of following and interest, paves the way for more personal, nuclear connections.

Imagine how many new friends I could make following 10,000?

Use twitter. Make new friends. Love the web.

Derek Rey´s last blog post..2009 Social Media Prediction: The Year of DELL

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